Refund & Cancellation Policy

This Refund Policy governs coin top‑up transactions on www.vanibud.com operated by TechPulse Commerce.

1. VaniBud Coins are platform‑only virtual gifts. Coins cannot be converted to cash and cannot be withdrawn as real‑world money under any scenario.
2. Users may buy predefined fixed‑price promotion packages for coins or submit custom‑price‑value top‑ups according to individual needs. All completed coin purchases are generally non‑refundable.
3. Refund Eligible Scenarios:
- - Duplicate system‑generated payment debits;
- - Platform system failure where purchased coins never credited to user account;
- - Fraudulent unauthorized payment transactions proven by user.
4. Non‑refundable cases:
- - Coins already spent / gifted to hosts inside voice rooms;
- - User‑regret / change‑of‑mind after successful coin top‑up;
- - Accounts banned for violating content‑moderation policies: unused coins will be forfeited without cash refund.
5. How to apply for refund: Submit your order / transaction ID to [email protected]. Our team will review within 7‑10 working business days.
6. Approved refunds will be processed back to your original payment source only. No coin‑to‑cash redemptions are permitted.

TechPulse Commerce
Email: [email protected]
Address: 1st Floor,A/3,Coworking Studio,PC Colony,Chandan Hero,Kankarbagh,Patna,Bihar,800020

This Refund Policy governs coin top‑up transactions on www.vanibud.com operated by TechPulse Commerce.

1. VaniBud Coins are platform‑only virtual gifts. Coins cannot be converted to cash and cannot be withdrawn as real‑world money under any scenario.
2. Users may buy predefined fixed‑price promotion packages for coins or submit custom‑price‑value top‑ups according to individual needs. All completed coin purchases are generally non‑refundable.
3. Refund Eligible Scenarios:
- - Duplicate system‑generated payment debits;
- - Platform system failure where purchased coins never credited to user account;
- - Fraudulent unauthorized payment transactions proven by user.
4. Non‑refundable cases:
- - Coins already spent / gifted to hosts inside voice rooms;
- - User‑regret / change‑of‑mind after successful coin top‑up;
- - Accounts banned for violating content‑moderation policies: unused coins will be forfeited without cash refund.
5. How to apply for refund: Submit your order / transaction ID to [email protected]. Our team will review within 7‑10 working business days.
6. Approved refunds will be processed back to your original payment source only. No coin‑to‑cash redemptions are permitted.

TechPulse Commerce
Email: [email protected]
Address: 1st Floor,A/3,Coworking Studio,PC Colony,Chandan Hero,Kankarbagh,Patna,Bihar,800020